EngageBay Advertising Bay Overview 2023: SMB Champion?

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What are the Limitations of EngageBay Advertising Bay?

EngageBay Advertising Bay affords a few of the finest advertising and marketing software program we’ve seen shortly, however even Superman has a weak point (kryptonite).

Whereas I’m certain Advertising Bay would do exactly fantastic round kryptonite, it does have some (however not many) limitations.

Many of the platform’s limitations are with the free plan. For instance, if you wish to handle a variety of contacts, you’re going to wish to improve to a paid plan.

Additionally, there may be no advertising and marketing automation, A/B testing, or superior reporting with the free plan. This part was truthfully powerful for us as a result of we liked Advertising Bay at Small Enterprise Bonfire.

What Units EngageBay Advertising Bay Aside from the Competitors?

What units EngageBay Advertising Bay other than the competitors (in our opinion) is how they basically have a pricing plan for every stage as you scale your small business from the bottom up.

Wish to handle a startup with principally no finances? No drawback. EngageBay has you coated with their free ceaselessly plan that features a ton of important advertising and marketing instruments.

Wish to benefit from superior gross sales and advertising and marketing options to scale your midsize enterprise? You are able to do that, too, with their Professional and Development plans that embrace highly effective options akin to as much as 30,000 contacts, A/B testing, and internet analytics.

Advertising Bay additionally affords nice integration with a couple of different EngageBay merchandise as nicely, akin to Gross sales Bay and Service Bay.

This lets you simply do the next:

  • Section contacts
  • Automate gross sales processes
  • Observe buyer assist from one platform

With an intuitive design and nice options throughout all plans, it’s laborious to not fall in love with this software program (fortunately, they’re single).

The way to Get Began with EngageBay Advertising Bay

Getting began with EngageBay was tremendous straightforward in our expertise. For this part of the overview, we’ll stroll you thru how we obtained arrange.

First, we navigated to the homepage (proven under), the place we put in our Small Enterprise Bonfire e-mail to get the ball rolling.

EngageBay Marketing Bay Review - Homepage

Subsequent, we got the choice to enter our information or get began with G Suite. We went with the previous for the needs of our testing.

EngageBay Marketing Bay Review - Onboarding

We stuffed out the next fields:

  • Identify
  • E mail
  • Password
  • Quantity
  • Web site URL

From there, we have been provided a free onboarding session only for signing up.

EngageBay Marketing Bay Review - Free Onboarding Offer

Naturally, we signed up (by scheduling a date/time) and took benefit of the provide.

The course lasted half-hour, however we discovered a ton about EngageBay throughout that point.

After we had all of the know-how we would have liked to get off and working, we began making a touchdown web page, and the remaining was historical past.

After our journey by way of the onboarding course of, all that’s left to say is we had a good time getting began with Advertising Bay!

Is EngageBay Advertising Bay Simple to Use?

Completely! In truth, all through our three months of utilizing the platform, we by no means had a single hiccup.

Plus, it was extraordinarily beginner-friendly, providing useful tutorial movies all through.

Even one thing as sophisticated as making a touchdown web page was made straightforward with the platform’s intuitive design.

The identical goes for creating the next:

  • Net varieties
  • E mail broadcasts
  • SMS campaigns
  • Automations

It was all extremely easy. By way of ease of use, we give Advertising Bay an A+.

EngageBay Advertising Bay Integrations

A noteworthy function of EngageBay’s Service Bay is its integration with Zapier- a platform that connects hundreds of apps.

Primarily, the chances for automating and streamlining duties throughout a number of instruments are just about infinite.

EngageBay Marketing Bay Review - Zapier Integrations

Now, let’s speak about EngageBay’s compatibility with Slack. At Small Enterprise Bonfire, we talk primarily by way of Slack. It’s form of our HQ for chatting, file sharing, and concept bouncing.

So, we have been ecstatic to find that EngageBay may simply be built-in with our beloved messaging instrument (by way of Zapier) throughout our testing.

This integration between EngageBay and Slack was a game-changer for our staff. It allowed us to remain on prime of our advertising and marketing initiatives with out being overwhelmed by a barrage of emails.

We may simply maintain monitor of vital notifications by way of Slack, akin to advertising and marketing automation workflows and job assignments.

Listed below are another well-liked integrations that work with EngageBay by way of Zapier:

  • Mailchimp
  • Gmail
  • Google Sheets
  • Pipedrive
  • Calendly

However don’t take our phrase for it—join with Advertising Bay totally free to combine your favourite apps and have every part in a single place with EngageBay.

EngageBay Advertising Bay Buyer Service Overview

In the case of selecting a advertising and marketing automation instrument in your SMB, customer support is an enormous issue to contemplate.

In spite of everything, you don’t wish to be left hanging when you’ve a burning query or an pressing difficulty to resolve. That’s why we took an in depth have a look at EngageBay Advertising Bay’s customer support, and we have been impressed with what we discovered.

EngageBay has an unlimited data base that’s crammed with the next:

  • Nice video tutorials
  • Useful articles
  • FAQs

We discovered that the articles have been well-written, concise, and simple to grasp, even for many who will not be conversant in advertising and marketing jargon.

EngageBay’s reside chat assist can be top-notch. We put it to the check with a query about including a brand new contact, and we acquired a immediate and useful response inside seconds.

The assist agent was educated, courteous, and didn’t waste our time with lengthy wait occasions or canned responses.

In truth, we solely needed to wait about 5 minutes to obtain a solution, which was superior.

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