Capsule CRM Overview 2023: Greatest CRM for SMBs?

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Should you’re struggling to handle any side of your offers, leads, or alternatives, look no additional than Capsule CRM.

With their gross sales pipeline administration, Capsule makes it straightforward to do the next:

  • Create and handle a number of gross sales pipelines
  • Monitor offers and leads
  • Add customized phases to a pipeline
  • View the standing of every deal/lead
  • Assign duties to pipelines
  • Manage contacts by stage within the gross sales cycle
  • Analyze traits and efficiency metrics
  • Create experiences

For this part, we’ll stroll you thru our course of of making a brand new pipeline known as “Partnerships,” which is able to (you guessed it) assist us handle our internet affiliate marketing partnerships.

To start out this course of, we merely went to account administration and gross sales pipelines. Then we clicked “add a brand new pipeline.”

Capsule CRM Review - Add Pipeline

From there, we have been ready so as to add milestones for every stage within the pipeline. We actually preferred the power to assign a likelihood proportion related to every milestone.

Each enterprise is exclusive in its personal regard, so being able to completely customise this in your complete workforce to see was an enormous boon (in our approximation).

This is what our pipeline creation regarded like as soon as our milestones have been custom-made and added.

Capsule CRM Review - Customizable Pipeline

We obtained our offers added and have been in a position to simply handle them with the next customizable views:

We particularly preferred the listing view (proven beneath) because it allowed us to see how far alongside in every stage we have been with a useful progress bar.

Capsule CRM Review - Pipeline List View

All in all, efficient pipeline administration is a staple of a terrific CRM, and Capsule delivers the products.

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